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PRIVACY POLICY

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Introduction

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  1. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

  2. We are committed to ensuring that your privacy is protected at all times. Any information you provide will be handled in accordance with this Privacy Policy.

  3. We may update this policy from time to time, and you should check this page regularly to ensure you are happy with any changes.

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Personal Information We Collect

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Device Information

  1. When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

  2. As you browse, we collect information about the web pages or products you view, how long you visit them, what links you click, and what search terms or external websites referred you to us.

  3. We collect this information through technologies such as:

    • Cookies: Small data files stored on your browser to help improve your experience.

    • Log Files: Track actions occurring on the website, including your IP address, browser type, and time stamps.

    • Web Beacons, Tags, and Pixels: Electronic files used to record browsing behavior.

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Order Information

  1. When you make a purchase or attempt to do so, we collect information such as:​

    • Billing and shipping addresses

    • Contact information (email and phone number)

    • Payment information (credit/debit card details, which may be processed via a secure third-party payment gateway)

  2. Your name

  3. We do not store full credit or debit card details. If you choose to save payment information, only a secure token provided by our payment processor is stored.

  4. The information collected under this section is referred to as Personal Information.

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How We Use Your Personal Information

  1. We use Device Information to:

    • Screen for potential fraud or risk.

    • Improve our website’s functionality and optimize user experience.

    • Analyse marketing and advertising effectiveness.

  2. We use Personal Information to:

    • Fulfil orders, including processing payments, arranging shipping, and providing order confirmations.

    • Communicate with you regarding orders or customer service inquiries.

    • Screen transactions for potential fraud or security issues.

    • Send marketing and promotional materials (with your consent).

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Sharing Your Information

  1. We share your Personal Information with third parties to assist with processing payments, fulfilling orders, and optimizing marketing. For example:

  2. We may also share your information when required by law, subpoena, or in response to a lawful government request.

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Remarketing & Behavioural Advertising

  1. We may use your Device and Personal Information to provide targeted advertisements via third-party networks such as Google, Bing, and Facebook.

  2. You can opt out of targeted advertising using these links:

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Do Not Track Signals

  1. Our website does not alter its data collection and usage practices in response to "Do Not Track" browser settings.

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Your Rights (GDPR & Other Regulations)

  1. If you are a resident of the European Economic Area (EEA), you have the right to:

    • Access your personal data.

    • Request corrections or updates to your information.

    • Request deletion of your data (subject to legal or contractual obligations).

  2. If you wish to exercise any of these rights, please contact us using the details below.

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Data Retention

  1. When you place an order, we will maintain your information for our records unless you request its deletion.

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Minors

  1. Our website is not intended for individuals under the age of 18.

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Changes to This Privacy Policy

  1. We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or regulatory changes.

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Contact Us

  1. If you have any questions or would like to make a request regarding your personal data, please contact us at guitargaragelondon@gmail.com

*Stratocaster™, Strat™, Telecaster™, Jazzmaster™, Tele™, Precision Bass™,
P-Bass™ and Jazz Bass™ are registered trademarks of Fender Musical Instruments (FMIC).
Guitar Garage London is not affiliated with Fender (FMIC)

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Terms of Service / Privacy / Shipping and Returns

 

©2025 Guitar Garage London

guitargaragelondon@gmail.com

+44 (0) 7 4 4 9 7 5 0 2 0 7

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